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Autoglym cookies policy

Last updated: 13 October 2021

This Cookies Policy explains what cookies are and how and why we use them on our https://www.autoglym.com.au website (“our Website“).

You can also read more about the personal information we collect and use in our Privacy Notice which can be found on our Website https://www.autoglym.com.au/privacy-policy.

You can see when this Cookies Policy was last updated at the top of the page.


A cookie is a small file of letters and numbers that is sent to your browser and stored on the hard drive of your computer (or internet enabled device) when you visit a website.

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you use our Website.

Our Website uses different types of cookies for different purposes – we use ‘necessary’ cookies so that our Website operates efficiently and securely and ‘preferences’ cookies to remember your preferences when you visit our Website, so that you enjoy a better experience when you visit our Website.

We use ‘statistics’ cookies to improve our Website and we and other companies use ‘marketing’ cookies to provide you with offers and advertising which we and they think will be of interest to you based on the websites you visit (including our Website). You can find more information about ‘necessary’, ‘preferences’, ‘statistics’ and ‘marketing’ cookies in the ‘What cookies do we use?‘ section below.

Currently, we do not use cookies to send you marketing about our products and services, but we do allow some third parties to use cookies which enable them to monitor the websites which you visit including your visits to our Website so that they can serve you with personalised advertisements on other websites. You can find more information about ‘necessary’, ‘preferences’, ‘statistics’ and ‘marketing’ cookies in the ‘What cookies do we use?‘ section below.

Cookies set by us (Autoglym, a brand of Altro Limited) are called “first party cookies”. Cookies set by parties other than us, such as Facebook or Google are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through our Website (like personalised advertising, social media plug-ins, interactive content and analytics). Cookies set by Facebook and Google/DoubleClick enable them to recognise your computer both when you visit our Website and also when you visit other websites.


Our Website uses first party and third party cookies for several reasons. The cookies that we use on our Website fall into the following groups:

Necessary – some cookies are required for technical reasons in order for our Website to operate – normally, we need your consent to use cookies, but we can use these types of cookies without your consent, because they are essential to the operation of our Website. You can disable these types of cookies, but our Website will not work properly if you choose to disable them.

Preferences – we use some cookies to remember your preferences in order to improve your experience of using our Website – this includes cookies to remember whether or not you consent to the use of cookies on our Website.

Marketing – these cookies also enable us and other companies to track and target the interests of our Website users in order to build a profile about you and send you offers and advertisements which we and they think will be of interest to you based on your visits to our Website and other websites. Currently, we do not use cookies to send you marketing or to display personalised advertising on our Website, but some third parties may use your information to display personalised advertisements on other websites that you visit (e.g. Facebook and Google/DoubleClick).

Statistics – these cookies provide information about visitors to our Website including the number of times you visit our Website, how long you spend on our Website, the pages you visit etc. This enables us to understand how effective our Website is.

You can find more detail about the types of cookies that are used on our Website, who sets them, what they do and how long they last for in the table in the table below.

Some third parties serve cookies through our Website for advertising, analytics and other purposes. This is described in more detail below.

The types of first and third party cookies served through our Website and the purposes they perform are also described in the table below:

WebsiteType of CookieName of CookiePurposeExpiry
autoglym.com.auNecessary first party session cookiePHPSESSIDPreserves user session state across Website page requests.Session
autoglym.com.auNecessary first party session cookieGUEST-VIEWAllows guests to view and edit their orders.Session
autoglym.com.auNecessary first party session cookiePERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history, if you have asked for this.Persistent
autoglym.com.auStatistics first party cookieSTFInformation on products you have emailed to friends.1 hour
autoglym.com.auPreference first party cookieSTOREThe store view or language you have selected.1 hour
autoglym.com.auPreference first party cookieUSER_ALLOWED_SAVE_COOKIEIndicates whether a customer consents to use of cookies on our Website.1 hour
autoglym.com.auStatistics first party cookies_gaUsed to collect information about how visitors use our Website. We use the information to compile reports and to help us improve our Website. The cookies collect information in an anonymous form, including the number of visitors to our Website, where visitors have come to our Website from, the pages they visited and the date and/or time of the pages they visited, the length of time spent on our Website, the date of their first visit to our Website, the date of their most recent visit, the search engine which the user arrived from, any link which the user clicked on to arrive at our Website and any search terms used to arrive at our Website. The _utmt cookie is used to throttle the response rate of our Website server2 years
_gid24 hours
_gat10 minutes
_utmc30 minutes
_utmt10 minutes
_utmz6 months
NID6 months
Consent20 years
autoglym.com.auMarketing first party cookieredeyeOur Website uses RedEye’s marketing automation technology. The RedEye tracking cookie recognises repeat visitors to our Website and records specific browsing information (e.g. how you arrive, pages you view, options you select, information you enter and paths you take).Session
NetOutcome209 months
autoglym.com.auNecessary first party session cookiemage-cache-sessidOur Website uses Magento, an e-commerce platform, to allow you to buy products from us via the Website (where the Website enables you to buy products from it). Magento’s cookies allow us to remember what items you have in your shopping cart and keep you logged in. Form_key – stores randomly generated key used to prevent forged requests.Persistent
autoglym.com.auNecessary first party session cookieMAGE-CACHE-TIMEOUTFacilitates caching of content on the browser to make pages load faster.Persistent
autoglym.com.auNecessary first party session cookieSECTION-DATA-IDSFacilitates caching of content on the browser to make pages load faster.Persistent
autoglym.com.auNecessary first party session cookieX-MAGENTO-VARYFacilitates caching of content on the server to make pages load faster.Persistent
autoglym.com.auMarketing third party cookie set by DoubleClick (Google)IDEUsed by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.1 year
autoglym.com.auMarketing third party cookie set by FacebookWdTracking Pixel for use with Facebook7 days
Fr3 months
Xs3 months
C_user3 months
Data1 year
sb6 months


You have the right to choose whether or not to accept cookies and you can use the following tools to control your preferences:

Use of our Website – if you read our Cookie Policy and you do not wish to consent to the cookies which we use on our Website, you can elect not to use our Website by leaving it without clicking ‘Accept and Close’ on our cookie banner or by leaving our Website without accessing any pages after our Cookie Banner has been displayed. You can also manage cookies in the following ways:

Browser & Operating System Settings – You can block cookies by changing your browser settings so that cookies from our Website and other websites cannot be placed on your computer or mobile device. You can set or amend your web browser controls to accept or refuse cookies and your browser will provide different options (e.g. to disable all cookies or certain types of cookie).

The “help” portion of the toolbar on most internet browsers will tell you how to change your browser cookie settings, including how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether.

The privacy and browser settings in your operating system will also provide you with options to request that websites do not track your visits to them and stop you being tracked when you use different devices.

Please note that if you choose not to accept some types of cookies you may not have access to certain features that make your experience of our Website more efficient and some of the features on our Website may not function properly (in particular, those parts of our Website which use ‘necessary’ cookies).

Third Party Cookies – you can opt out of some third party cookies which are used on our Website either by using their online cookie management tools or using the preference tools provided by the advertising networks of which they are members (see ‘Advertising Networks’ below for more information). You can find more information about how third parties who set cookies on our Website will use cookies, who they are, the information that is collected by them when cookies are installed and how you can manage their cookies by clicking on the following links:

CompanyPrivacy Notice & Cookie Preferences
Google /DoubleClickhttps://policies.google.com/privacyhttps://policies.google.com/technologies/ads
Google Analyticshttps://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage to disable Google Analytics, see the ‘Google Analytics’ section below
Facebookhttps://en-gb.facebook.com/policies/cookies/You can manage the cookies that Facebook uses by clicking on this link, using your own Facebook account privacy settings and using the tools in the ‘Advertising Networks’ section below.
MagentoMagento help us to operate our Website and to provide you with functions which improve the operation of our Website and to remember your preferences as our processor. You can find out more about Magento here: https://magento.com/
RedEyeRedEye help us to operate our Website and to better understand how individuals use our Website as our processor. You can find out more about RedEye here: https://www.redeye.com/

Advertising Networks – most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. These websites will scan your device to tell you which of their members are using cookies on your devices in order to send you personalised advertising and provide you with the ability to turn-off cookies from those members that you choose, which includes some of the third parties who set cookies on our Website including Facebook and Google/DoubleClick.

Google Analytics – To opt out of being tracked by Google Analytics across all websites including our Website, Google has made a plug-in available which you can download and install on your web-browser so that Google Analytics does not track your online behaviour when you visit our Website and other websites – you can download the plug-in here http://tools.google.com/dlpage/gaoptout


Cookies are not the only way to recognise or track visitors to a website. Other technologies such as web beacons (sometimes called “tracking pixels” or “clear gifs”), often use tiny graphics files that contain a unique identifier which enables a company to track users who visit websites or open e-mails which are sent to them. We don’t currently use this type of technology in relation to visitors to our Website. If we do use this type of technology, we will let you know by updating this Cookie Policy.


We may change this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technology. You can see when this Cookie Policy was last updated by checking the “last updated” date displayed at the top of this Cookie Policy.


If you have any questions or comments about this Cookie Policy, don’t hesitate to contact us at mydata@autoglym.com.